Shipping & Delivery

Clear information from order confirmation to doorstep delivery.

At Varelivo, we want your order experience to feel simple and straightforward. Below you’ll find everything you need to know about order processing, shipping, tracking, and delivery.

How Your Order Moves

01

Order Confirmation

Once your order has been successfully placed, you’ll receive an order confirmation email with your purchase details.

Please review your order information and shipping address carefully.

02

Processing

Your order is prepared, checked, and packed before dispatch.

Orders are typically processed within 2–7 business days.

03

Shipment

Once your order has been dispatched and accepted by the carrier, you’ll receive a shipping confirmation email with tracking information when available.

Tracking updates may take some time to appear after shipment.

04

Delivery

Your local carrier or postal service will complete final delivery to the shipping address provided with your order.

Processing & Delivery Times

Processing Time: Typically 2–7 business days

Estimated Delivery: Typically 7–15 business days after dispatch

Please note that delivery times are estimates rather than guarantees.

Orders may take longer during:

• Holidays and peak shopping periods

• Severe weather

• Carrier disruptions

• Customs inspections

• Delivery to remote locations

• Other circumstances outside our reasonable control

We appreciate your patience if an unexpected delay occurs.

Shipping Costs

Varelivo offers Free Shipping on Orders $39.99+.

Any applicable shipping charges and available shipping methods will be shown at checkout before you complete your purchase.

Free or promotional shipping may use an economy shipping service.

Tracking Your Order

When tracking is available, your tracking number will be included in your shipping confirmation email.

Please allow approximately 24–72 hours after receiving your shipping confirmation for tracking information to begin updating.

In some cases, an order may be shipped in more than one package. If this happens, you may receive separate tracking numbers.

You can also use our Track Your Order page to check the latest available shipping information.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible at:

support@Varelivo.com

We’ll do our best to help update the address before fulfillment begins, but changes cannot be guaranteed once an order has been processed or shipped.

Varelivo cannot guarantee successful delivery when an incomplete or incorrect address is provided.

International Orders

International shipments may be subject to customs procedures, import requirements, duties, taxes, or brokerage charges depending on the destination country.

Any applicable customs duties, import taxes, or related fees are determined by local authorities and, unless otherwise stated at checkout, are the responsibility of the recipient.

Customs processing may occasionally extend the estimated delivery time.

For questions about local import requirements or charges, we recommend contacting your local customs authority.

Delivery

Depending on your location, your order may be delivered by a postal service or local courier.

If no one is available at the time of delivery, the carrier may:

• Attempt redelivery

• Leave the package in a safe location

• Leave a delivery notice

• Hold the package at a local collection point

Delivery procedures vary depending on the carrier and destination.

Please monitor your tracking information for the latest delivery updates.

Delayed or Missing Orders

If your package has not arrived within the expected delivery period, please contact us.

Before contacting our team, we recommend:

• Checking the latest tracking information

• Checking around your property or designated safe delivery location

• Asking household members or neighbors whether they accepted the package

• Checking for any delivery notice from the carrier

If the package still cannot be located, contact us with your order number and tracking number so our customer care team can review the shipment.

We’ll work with you and, where appropriate, the carrier to determine the next steps.

Damaged or Incorrect Delivery

If your order arrives damaged, incomplete, or different from what you ordered, please contact us as soon as possible.

Include:

• Your order number

• A short description of the issue

• Clear photos or a short video where applicable

• Photos of the packaging or shipping label when relevant

Our customer care team will review the information and help provide an appropriate solution.

For additional information, please see our Returns & Refunds Policy.

Changes & Cancellations

Need to change or cancel your order?

Please contact us as soon as possible after placing your order.

We’ll do our best to accommodate your request before fulfillment begins.

Once an order has been processed, packed, or shipped, we may no longer be able to modify or cancel it.

For more information about returns after delivery, please see our Returns & Refunds Policy.

Need Shipping Help?

Questions about your order, tracking, or delivery?

We’re here to help.

Please include your order number and tracking number, when available, so we can assist you more quickly.

📧 support@Varelivo.com

Varelivo
WEI LING NETWORK TECHNOLOGY CO., LIMITED